EASTERN SUBURBS .... GASTROENTEROLOGISTS

FULL TIME ..... MON - FRI (PREFERABLE) 38HOURS

MEDICAL PRACTICE MANAGER.

We are looking for an experienced practice manager with a minimum of 3 years experience as a manager of a private specialist practice (preferably within a gastroenterology clinic)

The ideal candidate will have:

- Proven leadership skills with ability to motivate and train staff
- Excellent IT skills ( knowledge of Clinic to Cloud an advantage)
- A compassionate and discreet manner
- Good problem solving strategies
- Wonderful telephone manner, with warm people skills
- Good collaborative skills along with excellent communication to work with admin staff, doctors and tenants
- Be able to perform well under pressure of a very busy multi-specialist practice
- Willing to adapt/receive constructive feedback
- Attention to detail and excellent organisational skills

- Perform medical secretarial duties from time to time ( 1 - 2 days pw) including patient billings, appointments, handling of the many phone calls and correspondence
- Oversee day to day clinic operations and co-ordinate doctors' procedural / operation lists.




- Lead and support the admin team including recruitment, training, performance reviews and maintaining a positive and friendly workplace culture.
- Manage, improve and update practice systems, workflows and policies to ensure productive compliant operations.
- Oversee Medicare, Private Health Insurance, DVA and procedural billing, including no-gap, known-gap, ensuring compliance with current requirements and prompt resolution of billing issues.
- Manage practice finances including bank reconciliations and some accounts payable (alongside bookkeeper)
- Oversee governance, privacy, quality improvement, risk management, OH&S; & confidentiality
- Manage facilities, supplies, cleaning and general organisation of the practice
- Address patient feedback and deal with any complaints professionally and compassionately
- Provide first-line IT trouble shooting with external IT support
- Organise, attend and actively contribute to practice meetings.

- Car parking

Salary will depend upon previous experience which has been outlined in the ad.

📌 Practice Manager (Melbourne)
🏢 CS Medical Personnel
📍 Melbourne