Principal Clinician Service Improvement and Outreach Support

Use your senior clinical expertise to innovate, develop programs and quality improve in Rehabilitation and Reintegration

Clinical leadership role - Lead service improvement and outreach support across The Bridge Centre, Ravenhall and Fulham Correctional Centres

Work within a values-driven organisation committed to positive outcomes for people in our care

Full Time Salary $125,000- $134,716 plus Superannuation (salary based on experience)

About The Prospect

Are you a highly skilled clinician passionate about improving outcomes for people transitioning from custody to community? Do you thrive in environments where innovation, leadership, and service improvement come together to make a meaningful impact?

We are seeking a Principal Clinician — Service Improvement & Outreach Support to play a pivotal role in strengthening our throughcare model and enhancing the quality and integration of services supporting reintegration and reduced recidivism.

Your Key Impact Areas

The Principal Clinician provides advanced clinical leadership, service improvement oversight, and program development expertise across custody and community outreach environments. This role ensures continuity of care from in-custody interventions through to post-release supports across multiple domains.

Working collaboratively with custody staff, community providers, justice partners, and internal teams at Ravenhall, Fulham, and the Community Reintegration Centre, you will champion evidence‑informed practice, drive quality improvement, and enhance service integration to improve client wellbeing.

Clinical Leadership & Service Improvement





- Lead innovative and continuous quality improvement initiatives aligned with program goals.
- Provide advanced clinical leadership, consultation, and expert advice on rehabilitation, reintegration, and Continuum of Care strategies.
- Oversee clinical service delivery across outreach locations, including programs related to family engagement, substance use, cultural support, and offending behaviour.

Program Development & Evaluation

- Develop, support, and monitor new and innovative rehabilitation and reintegration programs.
- Collaborate closely with Throughcare Services teams to ensure integrated service delivery.
- Contribute to program evaluations and evidence-informed practice development.
- Partner with the GEO Research and Evaluation Team to integrate recommendations from formal evaluations.

Data, Reporting & Compliance

- Analyse service data to identify trends, gaps, and opportunities for improvement.
- Prepare regular reports on service outcomes, performance indicators, and client engagement metrics.
- Maintain compliance with organisational and regulatory standards, clinical documentation requirements, and privacy frameworks.
- Participate in audits, quality reviews, and continuous professional development.

Workforce Capability

- Provide operational and/or clinical supervision to outreach staff.




- Offer coverage for clinical service delivery as required.
- Participate in supervision training and ongoing professional development.

This role combines leadership, clinical expertise and meaningful impact.

For more information about the role, please review the Position Description.

Our Unique Setting

Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system that spans in-custody treatment through to post-release support. With diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations, the work is both challenging and deeply meaningful.

Working in this role means playing a central part in GEO’s mission to help people turn their lives around and supporting the teams who deliver that impact every day.

Please note: This role is based within correctional settings and will involve direct engagement with prisoners. A security clearance is required.

For more information about our organisation visit our website www.geogroup.com.au

About You

You will have:

- Full registration as a Psychologist, Social Worker, Occupational Therapist, or Credentialed Mental Health Nurse (AHPRA/AASW as applicable).
- Minimum two years’ experience as a registered practitioner delivering assessments, individual and group interventions in clinical, correctional, or related settings.
- Strong understanding of What Works principles, the Good Lives Model (GLM), and Risk–Need–Responsivity (RNR) frameworks.
- Advanced clinical assessment and intervention capability, with experience supervising mu

📌 Principal Clinician Service Improvement and Outreach Support (Melbourne)
🏢 The Geo Group
📍 Melbourne