Leidos Australia is seeking a Service Desk Analyst to provide Level 1 and Level 2 ICT support within a mission-critical network monitoring setting. You will be the first point of contact for users, ensuring timely incident resolution and escalation as needed, within an ITIL-aligned framework.
The role supports 24x7 operations, requires strong troubleshooting, clear communication, and the ability to manage competing priorities.
📌 Service Desk Analyst (Canberra)
🏢 CENTORRINO TECHNOLOGIES
📍 Canberra
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