We areseeking a person with an out going personality, who has exceptional customer service skills to coordinate Functions at the Hervey Bay RSL Club, as well as assist in our busy Restaurant when required.

The successful applicantmusthave had previous functions experience and food and beverage experience.You must be well organised, committed, be motivate, be a team leaderand be well presented.

Good communication skills are essential and having current hands-on experience in all aspects of food, coffee, beverage and functions in a busy environment.

The successful applicant must have robust computer skills, good understanding of Microsoft office - word, excel and outlook.

Must be knowledgeable, professional, polite and considerate, able and confident to handlepatrons in all situations in a timely and effective manner.

Job tasks and responsibilities

Requirements of role

Must be able to work flexible hours - days, nights and weekends when required

Be aware ofcompliance requirements - RSA and Food Safety

Ensure all services toguests are conducted in a highly professional manner

Organise and assist in function setups

Arrange Floor plans for functions, in liaison with Graphic Artist team

Liaise with in house housekeeping team for function set up changes

Ordering of functions supplies - eg linen, napkins, chair covers etc





Function rosters - in liaison with Restaurant Manager and Floor Managers

Ensure function payments and accounts are completed

Ensure a safe working environment

Be a team worker with a vibrant, friendly personality

Ability to lead by example, oversee staff, train and mentor functions team

Excellent communication skills, both verbal and written

Excellent personal presentation and grooming

Self motivated and organized

Professional pride and honesty

Accurate cash handling experience

Skills and experience

Functions-morethan(1 ) years experience working in a functions department

Customer Service- must have exceptional customer service skills, be willing to be attentive and please our customers to ensure they have a memorable experience.

Restaurant and Functions

Experience essential with food service and functions

Ability to mentor and train staff for functions

Function set up and decorating and being creative

Register operation and ensure functions are charged

Carrying and clearing plates promptly according to restaurant procedures

Certificates

Must have RSA - Statement of Attainment

Must have RSG - Statement of Attainment

Must have Food Safety Handling certificate

Cert IV or Diploma in Hospitality

Advantage - if completed functions and events certificate

📌 Functions Co Ordinator (Hervey Bay)
🏢 Hervey Bay RSL
📍 Hervey Bay