Cullen Jewellery is seeking a Client Care Manager to lead a team of after-sales consultants, delivering empathetic, exact service for standard and non-standard care, from repairs to insurance support. You will partner with the Head of Supply Chain & Product to ensure timely, accurate outcomes that delight clients.
You will drive continuous improvement, manage client communications across emails and calls, and mentor staff to uphold Cullen Jewellery’s Unreasonable Care promise.
📌 Jewellery After-Sales Team Lead (Kew)
🏢 CullenUS
📍 Kew