What Will be Involved

Technical Leadership

- Provide expert-level troubleshooting across infrastructure, security, networking, cloud, and end-user platforms.
- Lead root cause analysis and permanent resolution of recurring issues while developing technical standards, policies, and operating procedures.
- Act as the final technical escalation point for complex internal IT issues.
- Provide mentoring and guidance to Level 1 and Level 2 technical staff.
- Lead the administration,optimisation, and continuous improvement of Microsoft 365 and Azure environments, ensuring a secure and productive digital workplace experience.
- Managevirtualisationplatforms,Windows Server and associated services,maintainActive Directory and Microsoft Entra ID.
- Oversee backup, disaster recovery, and business continuity capabilities.
- Own endpoint management platforms including Microsoft Intune and Windows Autopilot, covering device provisioning, application deployment, compliance policies, and lifecycle management.
- Drive Modern Workplace initiatives focused on employee productivity, mobility, self-service capabilities, workplaceautomationand user experience improvements.

Cyber Security

- Support ISO 27001 and security compliance initiatives.
- Monitor and respond to security alerts and incidents whilemaintainingsecurity controls and hardening standards.
- Manage vulnerability remediation activities while participating in security audits and risk assessments.
- Support governance activities relating to privileged access management and identity security.

Project Delivery

- Lead Up-to-date Workplace projects including Intune deployments, collaboration platform enhancements, security uplift initiatives,



Microsoft 365optimisationactivitiesand digital workplace transformation programs.Lead technical implementation projects from planning through to completion.
- Produce technical designs and implementation documentation.
- Coordinate infrastructure upgrades, device refresh programs, workplace technology enhancements, and Microsoft 365 transformation initiatives.
- Support mergers, acquisitions, and business integration activities while providing technical input into business improvement initiatives.

Operational Excellence

- Ensure all work is documented and aligned to ITIL principles whilemaintainingaccurateconfiguration and asset records.
- Identifyopportunities for automation and efficiency improvements.
- Contribute to service improvement plans.
- Participate in major incident management and post-incident reviews.
- Manage relationships with technology vendors and service providers.
- Escalate support issues with Microsoft and third-party vendors.
- Work closely with business stakeholders to understand requirements and deliver outcomes.
- Provide technical recommendations and risk assessments to management.

What You Will Need

- Minimum10+ years' experience in Systems Engineering, Infrastructure, Cloud Operations, or Modern Workplace technologies.




- Advanced experience designing,administeringand optimising Microsoft 365 Modern Workplace and Microsoft Azure environments.
- Expert-level knowledge of Microsoft Intune, Windows Autopilot, Endpoint Management, device compliance, application deployment, and modern device lifecycle management.
- Strong experience with Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Purview administration and governance.
- Windows Server administration with Entra ID / Active Directory.
- Experience with Azure Virtual Desktop (AVD) andThreatLocker.
- PowerShell scripting, automation, and process improvement, along with enterprise networking fundamentals.
- Strong knowledge of security technologies, including MFA, Conditional Access, Microsoft Defender, and the broader Microsoft Security Stack.
- Advanced troubleshooting capability with systems architecture and design, combined with a security-first mindset.
- Strong documentation and governance discipline.
- Proven ability to lead, influence, and mentor without direct authority.
- Strong customer service orientation with excellent communication and stakeholder management skills.
- High levelsof accountability, ownership, and initiative.
- Sound decision-making skills in complex and high-pressure environments.
- VMware or Hyper‑V.
- ISO 27001 experience.
- Merger and acquisition integration experience.
- ITIL framework knowledge and service management best practices.

- Minimum10+ years' experience in Systems Engineering, Infrastructure, Cloud Operations, or Modern Workplace technologies.
- Advanced experience designing,admini

📌 Senior Consultant (Sydney)
🏢 FUJIFILM MicroChannel
📍 Sydney