The NSW Department of Customer Service is seeking a Customer Resolution Officer to investigate, manage and resolve complaints and enquiries, delivering fair, timely outcomes across consumer affairs.
You will work with customers, businesses and internal teams, use case management systems, and contribute to continuous improvement while meeting performance targets.
This role offers adaptable/hybrid work across NSW and opportunities for professional development.
📌 Customer Resolution Specialist — Hybrid (City of Kwinana)
🏢 Coleambally
📍 City of Kwinana
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