Location:Dandenong South (Covering South East Melbourne) VIC | Classification: SCHADS Level 4 Maximum Term Full Time Ending 30 June 2027

At ermha365, we are part of Meridia and we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.

The Opportunity

The Wellbeing Mentor Lived Living Experience or Non-Lived Experience role provides assertive community outreach and coordination of service provision for people with significant mental illness funded through the Commonwealth Psychosocial Support (CPS) program. The goal is to promote independence and build confidence of individuals. As a Wellbeing Mentor, there will be opportunities for you to assist with working alongside participants, providing strengths-based, trauma-informed and recovery-oriented psychosocial rehabilitation services through your lived experience lens.

The role entails but not limited to:

- Providing case management and assertive outreach to support a portfolio of participants and their families in their own home and community
- Providing short term assistance to enable participants to work towards their goals
- Assisting to build capacity and working towards outcomes identified by the participant
- Developing and maintaining professional relationships with participants and stakeholders




- Providing accurate and timely case notes including risk management and recovery plans
- This role involves significant outreach covering a broad catchment area of over 10 LGAs in the South East region of Melbourne. Use of a personal vehicle will be required.
- Hybrid working model with flexible service delivery between 8am-8pm Monday-Friday based on consumer needs

We take appropriate actions to ensure that our staff and the people we support are as secure as possible. You will be expected to adhere to all OHS standards, requirements and processes, including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices.

About you

We’re looking for someone with the following attributes:

- Thrives in a fast-paced environment with a high workload and enjoys staying productive and engaged
- Ability to work both autonomously, and contribute positively within a team, sharing ideas and working collaboratively
- Effective listening skills & an adaptable communication style
- Ability to advocate for others and to identify appropriate support networks with your knowledge of local area services
- Adaptable to change and the ability to think on your feet
- Lived or living experience of mental ill-health, or as a carer for someone living with dual diagnosis/disability are encouraged to apply




- Qualifications in Intentional Peer Support or a willingness to undertake.

It is a requirement of this position to meet all compliance requirements in relation to NDIS Work Screening, Working With Children’s Check, work rights and possess a current & valid Victorian Driver’s Licence.

Why Join Us?

When you join as Wellbeing Mentor you can expect:

- Support as needed utilising our 24/7 Employee Assistance Program
- Industry-leading induction and on the job training provided with access to free continuous online learning modules at your own pace
- Flexibility in working hours to suit work life balance
- Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers
- A supportive team environment that is engaging and inspiring with the same vision and values
- Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion

We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the People, Learning & Culture team via email at ***@ermha.org

📌 Wellbeing Mentor (City of Greater Dandenong)
🏢 ermha365
📍 City of Greater Dandenong