AMK AUSTRALIA PTY LTD trading as Essential carers – West Melbourne VIC

At Essential Carers, we are looking for an experienced and compassionate support worker to provide high-quality support to a participant with high physical support needs, including a spinal injury. This is a hands-on role for someone confident and experienced in personal care and high-care support, while maintaining the participant's dignity, comfort, safety and independence. The role is casual/ongoing and based in the western suburbs of Melbourne.

About the role

At Essential Carers, we are looking for an experienced and compassionate support worker to provide high-quality support to a participant with high physical support needs, including a spinal injury. This is a hands-on role for someone confident and experienced in personal care and high-care support, while maintaining the participant's dignity, comfort, safety and independence. The role is casual/ongoing and based in the western suburbs of Melbourne.

What you’ll do

- Provide personal care assistance, including showering, washing, grooming, dressing and general hygiene support
- Provide high-care support to a participant with a spinal injury
- Assist with bowel care, including supporting the participant with their established bowel management routine, where appropriately trained and authorised
- Assist with continence and catheter-related care as required and within your training and scope of practice
- Support repositioning and personal care routines, ensuring the participant is comfortable and safe
- Follow appropriate infection control and aseptic/clean practices where required, maintain excellent hand hygiene and follow infection prevention and control procedures
- Follow food hygiene and food safety practices when preparing or assisting with meals
- Support meal preparation and keep the participant's preferred food and drinks accessible
- Help maintain a clean and hygienic environment,



including keeping floors and commonly used areas clean and safe
- Assist with dishes, laundry, linen changes and general household tasks as required
- Provide social support and communication, engaging positively with the participant through conversation and companionship
- Encourage participation and maintain a respectful, person-centred approach
- Assist with basic household routines, including caring for two dogs in the home, such as feeding and walking them when required
- Follow all relevant care plans, workplace procedures, NDIS requirements and health and safety practicesComplete accurate shift notes and communicate relevant information during handover

About you

- Previous experience working as a Disability Support Worker in a high-care environment (at least 1 year)
- Demonstrated experience supporting people with spinal injuries or significant physical disabilities; previous experience with spinal injuries or complex physical support needs is highly desirable
- Experience with personal care and complex support needs
- Experience with bowel care is highly desirable
- Understanding of infection control and hand hygiene
- Understanding of food hygiene and safe food handling
- Ability to maintain a clean, safe and hygienic environment
- Good communication and interpersonal skills
- Ability to engage respectfully and comfortably with the participant
- Ability to work calmly and professionally in a home environment
- Reliability, patience and a strong commitment to participant dignity and choice
- Comfortable working in a home with two dogs

Meet and greet

We will arrange a meet and greet with the participant before you start. It is a chance for you and the participant to meet, discuss expectations and decide whether the support arrangement is a good fit.

Significant

This role is best suited to a confident and experienced support worker who is comfortable providing personal care and high-level physical support. We will confirm training and competency requirements before you undertake any specialised support tasks.

📌 High-Care NDIS Support Worker (Melbourne)
🏢 AMK Australia(trading as Essential Carers
📍 Melbourne