Who We Are

Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that diverse from school to school, and support that stopped the moment you left the classroom.

We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we’ve grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.

We’ve produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.

Contour is made up of three brands:

- Contour Education → academic performance in high school
- Contour MedPrep → entry into medical and dental schools
- Contour TestPrep → entry into selective and scholarship schools

Contour is built by students, for students.

What You Will Do

- Be the first point of contact for student and parent enquiries - in person, online, and over the phone
- Greet and assist families on campus with warmth, professionalism, and care
- Support students during class times and ensure their experience runs smoothly
- Manage scheduling, rescheduling, invoicing, and general queries with accuracy
- Keep campuses organised - from classrooms and reception to resources and stock levels
- Handle daily admin tasks such as record-keeping, printing, and basic operational support
- Troubleshoot minor issues and escalat where needed




- Maintain tidy systems and accurate documentation
- Share ideas to improve campus service and student experience

What You Will Bring

We’re looking for genuine, people-focused communicators who bring energy, empathy, and reliability.

You’ll thrive if you bring:

- Warmth and care for families - you love helping others
- Energy and enthusiasm - you bring positive vibes to campus
- Excellent communication - clear, confident, and friendly
- Proactive mindset - you take initiative and find solutions
- Attention to detail - you keep things running smoothly
- Reliability and commitment - families count on you

Experience that helps:

- Previous experience in customer service, hospitality, retail, or call centres
- Familiarity with the VCE system or having been a VCE graduate yourself
- Currently studying or holding a degree in Commerce, Business, or related field

Why You Will Love It

- Flexible working environment with on-campus engagement
- Monthly wellbeing allowance + Employee Assistance Program (EAP)
- Personalised mentorship, training, and feedback to strengthen communication and service skills
- A fun, fast-paced environment where no two days are the same
- Career growth opportunities in a rapidly expanding education company
- Work that truly matters - helping students and families feel supported every step of the way
- Competitive hourly rate ($30 per hour + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

📌 Campus Experience Coordinator (Melbourne)
🏢 Contour Education
📍 Melbourne