Good relationships create great opportunities. We're looking for someone who knows how to build both.

At Think HQ, we believe communications can create real change. We're an independent, integrated communications agency, bringing together strategy, creative, PR, multicultural communications, research and more to help organisations meaningfully connect with today's Australia.

We're ambitious about our growth, but equally deliberate about how we grow. We want to build genuine relationships, win meaningful work and partner with organisations that share our ambition to make a positive difference.

About the role

We're looking for a Business Development Lead who can turn ambition into action. Someone who will actively open doors, build valuable relationships, create new opportunities and drive meaningful commercial growth, without losing sight of what makes Think HQ different.

This is a role for someone who likes making things happen. You're not waiting for opportunities to come to you. You're actively looking for them, finding the right people to talk to and giving them a good reason to talk to Think HQ.

You'll spend plenty of time out in the market, meeting prospective clients, building your network, attending events, making calls and following up. You'll be comfortable starting conversations with people you've never met, and have the persistence to keep things moving beyond the first introduction.

You'll also need a valuable commercial instinct. Understanding what makes a strong opportunity, knowing how to position our capabilities and recognising when there's a genuine chance to win work. You'll be curious about the challenges organisations are facing and confident connecting those needs with what Think HQ can offer.





Reporting to our Head of Growth, you'll take an active role in building and converting our new business pipeline. You'll work closely with our agency leaders and specialists to turn opportunities into pitches, proposals and, ultimately, new clients.

This role needs energy, initiative and follow-through. Someone who enjoys relationship-building, but is equally motivated by the commercial result. You'll know that a strong network is valuable, but what you do with it is what really counts.

What you'll do

Create opportunities

- Identify, research and pursue new business opportunities that align with our growth strategy, capabilities and values.
- Build relationships with prospective clients, industry contacts, partners and decision-makers through targeted prospecting, cold outreach and network development.
- Keep across industry trends and emerging opportunities where Think HQ could add real value.
- Build and maintain a pipeline of qualified opportunities, keeping relationships warm and conversations moving.
- Work with the Head of Growth and agency leaders to bring the right people and expertise to each prospect.

Help us pursue the right work

- Act as a central point of contact for new business enquiries, triaging incoming opportunities and identifying next steps.
- Support our responsible business assessment framework, weighing strategic fit,



commercial viability, capacity, impact and values.
- Help determine which opportunities we pursue, which need more thought and which aren't right for us.
- Work with agency leaders to qualify opportunities and keep them moving.
- Track opportunities, relationships and pipeline health to inform growth planning and priorities.

Bring rigour to pitches and tenders

- Own and coordinate the end-to-end RFQ/RFT/RFP process, translating complex tender requirements into clear actions, responsibilities and submission plans.
- Interpret procurement specifications, eligibility criteria and evaluation requirements to ensure responses are accurate, competitive and fully compliant.
- Manage contributors, deadlines, documentation and internal approvals, keeping submissions on track and ensuring nothing falls through the cracks.
- Take ownership of tender governance and quality assurance, ensuring every response, attachment and portal requirement meets client specifications and submission protocols.
- Partner with agency leaders and craft specialists who lead the strategic, technical and creative responses, providing clear processes, guidance and oversight.
- Maintain accurate, current and accessible credentials, compliance records, standard responses and supporting documentation to strengthen consistency and readiness.
- Continuously improve our new business systems, controls and processes, identifying risks, closing gaps and making it easier for teams to deliver high-quality, compliant submissions.

What you'll bring

Ideally, you'll bring agency experience, but we're equally open to people from qualified services, consulting, part

📌 Business Development Lead (Melbourne)
🏢 Think HQ Pty
📍 Melbourne