Holstep Health is looking for an experienced and motivated person to join the engagement team at Carer Gateway. You'll work alongside the team to support the consortia to raise awareness of Carers locally and across the state.

SACS Level 5

Preston Location

Hybrid work arrangements available

The Engagement Advisor is responsible for undertaking outreach activities for the Carer Gateway(Commonwealth funded) and the support for Carers Program (State funded). This includes promotional and profile-raising activities to targeted groups from diverse backgrounds. The Engagement Advisor is responsible for facilitating and leading the Carer Advisory group and undertaking initiatives and activities specific to carers across north and west metropolitan area and in collaboration with partners across Victoria. The position focuses on raising awareness and increasing referrals from all cohorts and regions across the state.

YOU WILL BE RESPONSIBLE FOR:

Reporting to the Carer Engagement Lead, the Engagement Advisor will:

- Coordinate and conduct outreach activities such as information sessions and community forums, linking with social, health, cultural and other partners to raise awareness of Holstep Health’s Carer Services program in North and West metropolitan Melbourne and in collaboration with Carer Gateway consortia partners across the state.
- Facilitate and Coordinate the Carer Advisory Group ensuring there is genuine consultation on all current program initiatives and provide opportunities for active involvement to support the program delivery




- Participate in the bi-monthly engagement Community of Practice and facilitate monthly meetings with consortia partner to identify and develop local engagement initiatives to meet the requirements of the Carer Gateway Activity Work Plan.
- Oversee and collate cross consortia reporting on all Activity Work Plan activities
- Work with consortia partners to identify service gaps and develop Support consortia partners to conduct outreach activities that raise community awareness of the Carer Gateway, improve the health and wellbeing of caring families and promote community participation/social inclusion.
- Develop strategies to engage carers from diverse communities such as; LGBTIQA+, Culturally and Linguistically Diverse, Aboriginal and Torres Strait Islander, newly emerging communities.
- Overseeing targeted activities that support carers to remain in or engage with education and/or employment and meet the needs of that community.
- Advising and guiding consortia partners of evidence-based principles and interventions that are effective in working with various carer groups.
- Assist consortia partners to utilise a place-based co-design process to facilitate community consultation and inform service delivery that meets the needs of local communities.




- Implement robust evaluation and reporting methods on the effectiveness of outreach activities.
- Develop and maintain partnerships and referral pathways with organisations to support the Carer Gateway outcomes
- Using evidence-based community development principles and strategies.
- Work collaboratively with other members of the Carers division, contributing to policy and process development to ensure best practice approaches are implemented to support carers. projects, initiatives, community and partnership development strategies in close collaboration with the Marketing team.

WHAT YOU NEED TO SUCCEED:

Tertiary qualifications in Community Development, Health Promotion, Social Work, Public Health or equivalent discipline or experience.

- Experience in tailoring and delivering information sessions and presentations to a range of audiences.
- Demonstrated experience in creating and maintaining effective partnerships with a broad range of stakeholders.
- High-level gap analysis and research skills with demonstrated ability to search for, appraise, analyse data and provide recommendations to inform practices and decision making.
- Experience in planning, developing, coordinating, implementing and evaluating community initiatives.
- Knowledge of the community care sector, including the challenges faced by carers across diverse cohorts.
- Demonstrated ability to exercise sound judgement, with an appropriate degree of initiative and sensitivity while maintaining confidentiality.
- Excellent organisational and interpersonal skills such as written and verbal communications, negotiation, problem solving capacity.

📌 Engagement Advisor (Melbourne)
🏢 Holstep Health
📍 Melbourne