Blacktown City Council is seeking a Customer Service Officer to be the first point of contact for families, answering enquiries by phone and email, guiding enrolment steps and explaining fees. You will manage enrolments, update records and provide explicit information to ensure smooth ongoing care.
You will handle enquiries, resolve issues, maintain policy knowledge, and coordinate with learning centres to keep data accurate, delivering reliable support to families across our community.
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📌 Enrolment & Family Support Specialist (Blacktown)
🏢 Blacktown City Council
📍 Blacktown
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