An excellent chance is available for an experienced Medical Secretary to join a busy specialist medical practice in a diverse, hands‑on role supporting consulting, theatre and inpatient services.

Working across three locations: Richmond and Box Hill, with a 3rd location coming. Also, the option to WFH one day per week. You will play an integral role in coordinating daily practice operations and ensuring a professional, high-quality experience for patients and referring practitioners.

We are seeking an organised, proactive and detail‑oriented medical administrator who enjoys taking ownership of their workload and managing competing priorities in a fast‑paced specialist environment.

The Role:

- Coordinating daily clinic operations, patient appointments and referrals.
- Managing incoming calls, emails, voicemail and patient enquiries.
- Maintaining accurate patient records and processing clinical correspondence, investigation results and discharge summaries.
- Liaising with patients, GPs, referring practitioners and hospital staff.
- Preparing theatre lists and coordinating inpatient and surgical administration.
- Organising pre‑operative assessments and ensuring all required patient information is available.
- Assisting with billing, payment follow-up and pre‑collection of surgical fees.
- Follow up on outstanding payments for Telehealth appointments




- Supporting efficient clinical workflows across multiple hospital locations.

To be successful in this role, you will have:

- Previous medical administration experience is essential, ideally within a specialist practice.
- A sound understanding of clinical workflows and hospital processes.
- Excellent organisational skills and the ability to manage competing priorities.
- Strong written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- The ability to work independently, demonstrate initiative and take ownership of your responsibilities.
- Confidence using medical practice software and electronic patient records.

What's on Offer:

- Full‑time hours, Monday to Friday, 9.00 am–5.00 pm.
- A varied role encompassing consulting, theatre and inpatient administration.
- An opportunity to utilise your medical administration experience in a role with responsibility and variety.
- Parking provided onsite at all locations

If you are an experienced Medical Secretary seeking your next opportunity within a specialist medical environment, we would love to hear from you. This is an excellent opportunity to join a professional team where your organisational skills, attention to detail and commitment to exceptional patient service will be valued.

📌 Medical Secretary (Melbourne)
🏢 Doctors Secretarial Agency
📍 Melbourne