Fresenius Medical Care is seeking a Customer Service Leader in Sydney to guide the team in daily operations, escalations, and service delivery across orders and inquiries. You will coach staff, manage workload, and ensure adherence to KPIs and SLAs.
The role requires solid leadership, problem-solving, and cross-functional collaboration with logistics, finance, and sales to resolve complex issues promptly and accurately.
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📌 Customer Service Team Lead: Lead & Elevate Support Operations (Sydney)
🏢 Fresenius Medical Care
📍 Sydney
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