Zone IT Solutions Pty Ltd is seeking an experienced leader to drive the end-to-end delivery of enterprise application managed services. You will oversee incident response, availability, and service levels while guiding a multi-tier support team.
You will act as the main liaison between technical teams, business stakeholders, and vendors, ensuring explicit progress updates and aligned expectations. A strong focus on continuous improvement, governance, and successful go-lives will be essential.
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📌 Senior Service Delivery & Reliability Lead (Sydney)
🏢 Zone IT Solutions
📍 Sydney
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