Arketa is hiring a Customer Support Advocate to be the single point of contact for our Partners across chat, email, and Zoom. You’ll guide users through Arketa’s features, resolve issues quickly, and advocate for product improvements based on partner feedback.
This role operates across time zones with adaptable weekend coverage and scheduled hours, including evenings in ET and Sydney daylight changes. You’ll collaborate with Product, Engineering, Onboarding, and Migrations to unblock Partners,
📌 Partner Support Advocate — Night Shift (Sydney)
🏢 Arketa
📍 Sydney