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Early Childhood Compliance Officer

3001 Melbourne Victorian Early Childhood Regulatory Authority

Job Description

Join VECRA to support child safety through regulatory and compliance activities across early childhood education and care services. With comprehensive training and support, bring your administrative, communication and problem-solving skills to meaningful work.

About the Branch

Located across the four VECRA regions and the central office, the Operations Branch manages and supports regional teams to deliver VECRA's core regulatory work. The regional teams comprise authorised officers, compliance officers and support staff who assess and rate National Quality Framework (NQF) services against the National Quality Standard (NQS), conduct inspections to monitor compliance with the National Law, Children's Services Act and Child Safe Standards, as well as investigating alleged non‑compliances.

About the Role

An exciting prospect is available for a highly motivated individual with strong attention to detail and a passion for meaningful work to support area-based teams within VECRA .

Supported by a comprehensive training program, the Operations Manager and other senior colleagues, the successful candidate will undertake a range of administrative, regulatory and compliance activities, including:

- providing administrative support to the area or region, assisting with report writing, and undertaking other administrative and regulatory activities as required by the Operations or Regional Manager
- conducting compliance service visits across a range of education and care settings, including outside school hours care,



occasional care services, long day care and kindergarten programs, to assess compliance against the National Law and associated Regulations (or the Victorian Law and Regulations where relevant)
- supporting senior and experienced authorised officers to undertake regulatory visits, as directed
- assessing complaints and incident notifications received from a range of stakeholders, including parents, community members, educators, approved providers and services, and applying a systematic and consistent approach to the management and triage of notifications
- preparing compliance documentation, including correspondence, observation notes, compliance reports and records relating to notable incidents identified during compliance service visits
- attending and actively participating in team meetings
- communicating effectively with a range of internal and external stakeholders to share information and support regulatory activities
- ensuring the quality and accuracy of data through timely input and maintenance within the National Quality Agenda IT System.

Attributes

To be successful in this role, you will have:

- strong planning and organising skills, including the ability to use systems and processes to manage work priorities and meet timelines
- strong critical thinking and problem‑solving skills, including experience with data entry and management, and an ability to identify and implement process improvements
- sound judgement and an ability to make decisions on low‑risk matters
- strong interpersonal skills and the ability to engage with a range of internal and external stakeholders, including ECEC services and families
- the ability to communicate clearly, accurately and professionally both verbally and

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