The Team

Join the Elective Surgery Access team supporting the North West Regional Hospital and Mersey Community Hospital. This dedicated team plays a vital role in coordinating elective surgery admissions and ensuring patients experience a smooth and efficient journey from pre-admission through to hospital care.

Working closely with nursing, medical, administrative, and revenue staff, you'll be part of a collaborative environment that values accuracy, professionalism, and high-quality patient service. The team is committed to supporting positive patient experiences while contributing to the effective operation of surgical services across the North West region.

The Role

As an Admissions Clerk, you will support the delivery of elective surgery services across the North West Regional Hospital and Mersey Community Hospital. You will coordinate patient admissions, prepare and maintain medical records, and ensure accurate collection of demographic and financial information.

Working closely with patients, clinical teams, and administrative staff, you will help facilitate a smooth admissions process, identify chargeable patients, and support accurate billing activities. This role suits a highly organised individual with strong communication skills, attention to detail, and a commitment to providing excellent customer service in a busy healthcare environment.

You will need

- Retrieval and preparation of Patient Medical Records prior to elective admissions, ensuring all patient correspondence is retrieved in preparation for admission.
- Interview all elective surgery patients upon admission, ensuring that a complete financial and demographic profile is captured for each patient.




- Identify and ensure that all potential chargeable patients are interviewed in accordance with Private Patient Scheme guidelines and other governing Acts and prepare appropriate paperwork to facilitate the billing process.

Details of appointment

Fixed term, casual, position working as and when required, commencing as soon as possible for approximately 12 months.

- Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$76,849 to $82,996 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

Salary range is in accordance with Public Sector Union Wages Agreement 2025.

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other advantages if eligible.

Benefits available to eligible candidates

- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You,



and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

Eligibility

- The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:
- Conviction checks in the following areas:
- crimes of violence
- sex related offences
- serious drug offences
- crimes involving dishonesty
- Identification check
- Disciplinary action in previous employment check.

Applicants should note the following criteria are desirable

- Completion of a relevant course in medical terminology.

Statement of Duties

- Generic Admissions Clerk NW Band 3 (July 2023) CSU.

Application Guide

- Applicant Guide.docx.

Applications from Recruitment agencies will not be accepted for this role.

For more information

Name: Fiona Wills

Position: Acting Nursing Director SAPS

Phone number: 0417 138 676

Email address: [email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

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Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

📌 Admissions Clerk (West Coast)
🏢 Department of Health, Tasmania
📍 West Coast