Employment Type: Permanent Part Time

Position Classification: Admin Officer Level 5

Remuneration: $41,52 - $42.64

Hours Per Week: 16

Location: Gosford

Application Close: Sunday November 8th at 11:59pm

Do you thrive in a fast-paced environment where organisation, initiative and attention to detail make a real impact? At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for a highly motivated Research Support Officer to join the Centralised Clinical Trials Support Unit (CTSU) within the Research Office.

About The Opportunity

As the Research Support Officer, you will provide high-level administrative and operational support to the CTSU, ensuring the smooth day-to-day functioning of the service. Working under the direction of the Reporting Manager, you will support a broad range of administrative, coordination, reporting, and CTMS-related functions to ensure clinical trial activities are managed effectively and key performance targets are achieved.

A key component of this role is supporting the implementation and ongoing use of the NSW Health Clinical Trials Management System (CTMS). You will act as a central point of contact for CTMS-related support, assisting trial teams with data quality, system administration, troubleshooting, reporting requirements, and user support. The role will also contribute to CTMS-SDPR integration activities and support compliance with NSW Health Clinical Trial Key Performance Indicators (KPIs).

In addition, you will provide administrative support for a variety of clinical trial activities, including preparing and coordinating Confidential Disclosure Agreements (CDAs),



tracking progress of agreements and regulatory documents, coordinating meetings and events, and supporting the Reporting Manager with operational priorities and special initiatives.

This position is essential to maintaining efficient operations within a busy Clinical Trial environment. In this role you will:

- Provide high-level administrative and operational support to the CTSU coordinating workflows and priorities to support effective clinical trial service delivery.
- Supporting the Reporting Manager through the preparation of reports, presentations, correspondence, meeting minutes, CDAs, and other clinical trial documentation and activities.
- Manage enquiries and provide responsive customer service to clinical trial workforce, internal and external stakeholders.
- Support the implementation, maintenance, and optimisation of the NSW Health Clinical Trials Management System (CTMS), including data quality management and KPI compliance and reporting.
- Actively participating in internal and external CTMS meetings, including CCLHD Clinical Trial Network Group meetings.
- Coordinate meetings, education sessions, stakeholder engagement activities, and clinical trial events, while providing responsive support to internal and external stakeholders.




- Contribute to quality improvement initiatives and provide project and administrative support to facilitate the successful delivery of clinical trials across CCLHD.

For more information about this role, please view the Position Description

About You

We are looking for someone who has:

- Demonstrated experience providing high-level administrative support within a complex and demanding environment.
- Proven organisational skills with the ability to manage competing priorities and meet deadlines with minimal supervision.
- Strong written and verbal communication skills, including experience preparing meeting minutes, reports and correspondence.
- Excellent customer service and stakeholder engagement skills with the ability to build effective working relationships.
- Experience using a range of computer systems and software applications, with a high level of accuracy and attention to detail.
- Demonstrated knowledge and understanding of clinical trial processes, with experience using a CTMS is highly desirable.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Perks

- Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
- Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
- Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
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📌 CCLHD-Research Support Officer (Central Coast)
🏢 Central Coast Local Health District
📍 Central Coast