Join ARMA as a Customer Solution Specialist - No Experience Necessary

North Lakes, QLD | Full-Time | Entry-Level Friendly

Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

www.armagroup.com.au

What You'll Be Doing:

- Handling inbound & outbound calls with care and professionalism
- Supporting customers facing financial hardship
- Negotiating fair, compliant payment solutions
- Resolving account issues and overcoming objections
- Hitting KPIs while living ARMA's Core Values

What You'll Need:

- Strong communication skills (verbal & written)
- Confident with Microsoft Office & quick to learn systems
- Empathy, resilience & emotional intelligence
- Great time management and attention to detail




- Customer service experience is great, but not essential

Why ARMA?:

- Full training and explicit career pathways
- Incentives and bonus rewards
- Wellness support via Employee Assistance Program
- A high-performing, supportive team culture
- Be part of a fast-growing, ASX-listed national brand

ARMA Welcomes Diversity

We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.

Applicants must have valid Australian work rights

Police check required for successful candidates

Start your career with purpose - join the ARMA family today.

📌 Customer Solutions Specialist (North Lakes)
🏢 ARMA Group (ARMA)
📍 North Lakes