About the Role
As the Channel Presales Engineer / Specialist, you will provide technical presales support across Eaton's Power Quality portfolio, including UPS systems, Power Distribution Units, monitoring software and associated services. Working closely with Business Development Managers, distributors, wholesalers, channel partners and end users, you will help identify opportunities, design fit-for-purpose solutions and support successful project outcomes while driving channel growth and revenue.
Key Responsibilities
- Provide technical presales support across Eaton Power Quality solutions.
- Respond to customer and partner enquiries with expert advice and solution recommendations.
- Collaborate with Business Development Managers to identify, qualify and convert sales opportunities.
- Design technically and commercially viable solutions that meet customer requirements.
- Prepare quotations and manage opportunities through Salesforce.
- Maintain accurate pipeline, forecast and activity records.
- Monitor enquiry volumes, quotation activity and conversion metrics.
- Support distributor, reseller and wholesaler-generated opportunities.
- Act as a trusted technical advisor to internal sales teams and channel partners.
- Conduct customer meetings, site assessments, product demonstrations and technical presentations.
- Deliver technical training and enablement programs for employees, distributors and partners.
- Build strong relationships with distributors, consultants, contractors, system integrators and end users.
- Travel as required to support customers, partners and training activities across Australia.
About You
- Degree qualification in Electrical Engineering or equivalent industry experience.
- 3-5 years' experience in technical presales, sales engineering, technical support or solution design.
- Experience supporting channel partners, distributors, resellers, consultants and end users.
- Strong knowledge of UPS systems, power distribution, monitoring software and critical power infrastructure.
- Experience using Salesforce or similar CRM platforms.
- Understanding of solution design, power protection concepts, product sizing and data centre environments.
- Ability to deliver technical presentations, demonstrations and training.
- Excellent communication, stakeholder management and relationship-building skills.
- Robust organisational, analytical and problem-solving capabilities.
- Proficiency in Microsoft 365 applications.
- Willingness to travel as required.
Why Join Eaton? Join a global leader in intelligent power management and work with innovative technologies that help customers solve critical power challenges. Eaton offers a collaborative environment, strong career development opportunities and the chance to make a meaningful impact within a growing business.
📌 Channel Presales Engineer / Specialist (Sydney)
🏢 Eaton
📍 Sydney