This position is based in Versace Melbourne Chadstone Store.

Business Development

- Achieve individual objectives and contribute to the achievement of store objectives.
- Strive to always increase brand and product knowledge.
- Master selling skills to satisfy customer needs.
- Take action to maximize the sales prospect on all categories.

Client Management

- Ensure superlative customer service standards, in order to meet customer expectations.
- Act as brand ambassador to build relationships with new customers and VIP clientele.
- Deliver the ultimate the brand’s experience to increase customer loyalty.
- Solve customer complaints in a professional and positive manner, always offering follow up.

CRM

- Capture customer data all the time.




- Proactively take possible actions to maintain a long term relationship with customers.
- Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations

- Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
- Remain in compliance with operational and company policies and procedures.
- Ensure store presentation and visual merchandising standards are maintained according to company directives.

📌 Client Advisor (Melbourne)
🏢 Versace
📍 Melbourne