TRANSFORMING THROUGH TECHNOLOGY

Our Purpose

We transform the way people operate and interact with public venues, places, and major events.

Our Role

We digitise Australian’s most known and recognised brands.

Position Overview

As a DevOps Engineer, you will support the reliability, automation and continuous improvement of TechMedia’s technology platforms and digital signage environments.

Reporting to the Head of Technology, this is an early-career role designed for someone with 1–2 years’

experience who wants to build strong foundations and grow into a broader DevOps and platform engineering role.

You will work across cloud infrastructure, monitoring, deployment, networking and digital signage systems, helping keep customer networks stable, secure and easy to operate while progressively taking on greater technical ownership.

Responsibilities

DevOps &

- Platform Operations

- Support cloud infrastructure, servers and platform services used across TechMedia operations.
- Assist with deployments, configuration management, release processes and environment changes.
- Automate repeatable operational tasks using scripts, workflows and platform tooling.
- Maintain monitoring, alerting, dashboards and logs to improve platform visibility and response.
- Support patching, backups, lifecycle management and disaster recovery testing.

Digital Signage &

- Network Operations

- Support the CMS, media players, device management and monitoring systems that underpin digital signage networks.
- Troubleshoot player, connectivity, API, device and cloud issues across customer environments.
- Support provisioning, onboarding and configuration of new endpoints and network services.




- Work with the NOC, TOC and Delivery teams to resolve recurring issues and improve network uptime.
- Maintain accurate technical documentation, configuration standards and operational runbooks.

Security &

- Reliability

- Follow technology security standards, access controls and change management practices.
- Support vulnerability remediation, patching and system hardening activities.
- Assist with incident response, root cause analysis and actions that prevent repeat failures.
- Identify risks early and escalate issues that could impact customers, platforms or business operations.

Collaboration &

- Growth

- Work closely with the Head of Technology and senior technical team, taking on greater ownership as capability grows.
- Support solution design, technical testing and customer or partner projects when required.
- Communicate technical issues clearly to both technical and non-technical stakeholders.
- Actively build skills across cloud, automation, security, networking and digital signage technology.

Continuous Improvement

- Stay up to date with the latest industry trends, technologies, and best practices.
- Identify opportunities for process improvements and automation to enhance system efficiency.
- Proactively propose and implement innovative solutions to address business challenges.





Knowledge, Skills &

- Experience

- 1–2 years’ experience in DevOps, cloud, systems administration, infrastructure or technology operations, or equivalent practical experience.

- Foundational experience with cloud platforms such as AWS and an understanding of modern infrastructure practices.
- Working knowledge of Linux and/or Windows environments, networking fundamentals and common internet protocols.
- Exposure to scripting or automation using tools such as Python, PowerShell or Bash.
- Basic understanding of Git, APIs, CI/CD, monitoring and deployment concepts.
- Interest in digital signage, IoT, remote device management or distributed technology environments; direct experience is useful but not essential.
- Strong problem-solving skills, curiosity and a willingness to learn by doing.
- Clear communication, good documentation habits and the ability to work across teams.
- A strong desire to grow into a capable DevOps / Platform Engineer with increasing ownership over time.

SUCCESS MEASURES

- Reliable performance and availability of the platforms and digital signage environments you support.
- Reduction in repeat incidents through automation, monitoring and better operational practices.
- Safe, consistent and productive deployment and recovery processes.
- Accurate documentation, configuration and operational runbooks.
- Timely completion of security, patching and platform maintenance activities.
- Demonstrated growth in technical capability, judgement and independent ownership.
- Strong support for internal teams, customers and technology partners.

📌 DevOps Engineer (Sydney)
🏢 TechMedia (a PMY
📍 Sydney