- Compensation: AUD 31.3 - AUD 46.95 - hourly Company Description Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au Where you’ll be working Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B; team in our locally inspired restaurant, The Green Dining, and supervising our Banquets team across our many conference and event spaces.

What you'll be doing:

- Oversee smooth operations of the Restaurant and Bar - Coordinate the team to provide seamless banquetand event service - Ensure all guests receive excellent hospitality from all team members - Respond to guest concerns with professionalism and calm composure - Support with team briefing, training, and onboarding of current team members - Promote a positive team culture across the Food and Beverage team Qualifications What you'll bring to the role:
- Passionate about connecting with people and providing hospitality with heart - Experience in a hotel or resort F&B; team as a supervisor or team leader - Excellent food & beverage knowledge,



including dietaries and allergies - Demonstrated ability to lead a team to success - Excellent communication and guest service skills - RSA Certificate - Reliable transport (public transport not accessible at required shift times) - Available to work weeknights & weekends and holiday season Additional Information Why work with us:
- Complimentary meal on shift - Free on-site car parking - Supportive Leaders invested in your development and growth - Generous Discounts on accommodation and dining across Accor Hotels globally - Family & Friends Discounts on accommodation, dining and more - Complimentary Resort Night Stay or dining voucher on your annual anniversary each year - Represent a resort centered around wellbeing, local connection and authenticity - Access to hundreds of online courses to progress your career in hospitality Our commitment to Diversity & Inclusion: We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging.

We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.

📌 Food & Beverage Supervisor (City of Gold Coast)
🏢 Accor
📍 City of Gold Coast