About Roy Morgan: Roy Morgan is Australia's most trusted name in market research and data insights. As we continue to evolve our technology offering, we're looking for a hands-on Tech Lead to become the Head of IT's second-in-command for software and data development practices and standards. You will join a business that is putting renewed focus on planning and delivery.

About the Role: This is an opportunity to take ownership of the continued evolution of Roy Morgan Live, our client-facing SaaS platform, while helping bring new AI-powered products and data solutions to market. You'll lead a capable development team, influence technology strategy, and remain hands-on in architecture and delivery.

Why Join Us?

- Be the Head of IT's trusted deputy for software development
- Lead the modernisation of Roy Morgan Live, our flagship SaaS platform
- Drive the development of AI-powered products and client data solutions
- Work with one of Australia's most valuable proprietary data assets
- Influence technology strategy and product direction across the business

What You'll Do

- Lead the modernisation of Roy Morgan Live, shaping its roadmap, architecture and technical direction around client needs.
- Design and deliver commercially focused AI-powered products, MCP servers and client-facing data solutions that bring Roy Morgan insights directly into customer workflows.
- Act as the Head of IT's deputy for software development, helping shape the development roadmap and providing technical leadership across the business.
- Lead, mentor and develop a team of engineers, driving delivery, capability and high-performance outcomes.
- Participate in the agile planning process,



working with our BA's and stakeholders to deliver on the company's overall priorities
- Champion AI-first and agentic development practices, including AI coding assistants, AI agents and modern software delivery approaches.
- Provide technical expertise across our SaaS platforms, client APIs, and business-critical C#/.NET applications, driving the adoption of modern engineering practices, coding standards, automation, and quality-focused delivery
- Drive best practice in code quality, automated testing, CI/CD, release management, security and software delivery.
- Partner with Data Engineering, Infrastructure and Operations teams to deliver secure, reliable and scalable solutions across our AWS-based environment.
- Champion modern engineering practices, including DevOps, observability, security-by-design and continuous improvement.

About You

You are an experienced technical leader with a proven ability to deliver high-quality software solutions, lead and develop teams, and drive modern engineering practices through influence and example.

You will bring:

- 8+ years' software engineering experience, including experience leading development teams.
- Proven success modernising customer-facing SaaS platforms and delivering complex software solutions.




- Strong hands-on expertise in C#/.NET, modern web technologies, APIs and cloud-based applications.
- Experience building AI-enabled products, including LLMs, AI agents, RAG and/or MCP solutions.
- Experience using and leading teams adopting AI-assisted and agentic software development practices.
- Strong software architecture, engineering quality, automated testing and CI/CD experience.AWS experience and the ability to work effectively with data platforms and Data Engineering teams.
- A solid understanding of DevOps, infrastructure, security and modern software delivery practices.
- Proven people leadership, stakeholder management and communication skills.
- Relevant tertiary qualifications or equivalent industry experience.

Highly regarded

- Experience commercialising AI products or data services.
- Experience working with large-scale data, analytics or insights platforms.
- Experience contributing to technology strategy or acting as a deputy to a senior technology leader.

What We Offer

- Market-competitive salary package
- Vibrant and supportive culture
- Career growth and leadership opportunity
- Employee Assistance Program
- Discounted Myki passes
- Company social events

To be considered for this role you must have full Australian working rights at the time of application.

Background Screening

Successful applications will be subject to pre-employment and in some circumstances, ongoing background checks which include a criminal history check.

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📌 Tech Lead (Melbourne)
🏢 Roy Morgan Research
📍 Melbourne