About Superhero

Superhero is an award-winning Australian investment and superannuation platform built for the new generation of self-directed investors. Today, we’re proudly helping over 470,000 Australians reimagine their financial future and build real wealth on Superhero. We’re looking for sharp, collaborative minds to support our mission of democratising investing.

About the Role

This is an opportunity to own the people function at a growing fintech. Reporting to the CEO and sitting on the Executive Leadership Team, you’ll work closely with both co-founders and senior leaders to shape how we attract, develop and support our people.

The role has two parts. You’ll keep day-to-day people operations running well, from hiring and onboarding to performance reviews and employee relations. You’ll also build what a scaling business needs next, including frameworks and processes that grow with us.

In your first year, you’ll continue implementing HiBob, our new HRIS, lead the people side of our move to a new office in 2027 and support the business through growth. The role suits a hands-on People/HR leader who takes ownership, makes sound decisions and brings a commercial view to people questions.

What you’ll do

Strategy and leadership

- Develop Superhero’s people strategy and set priorities for the People & Culture function
- Build people analytics and reporting that help leaders and managers make better decisions
- Advise senior leaders and managers on people matters, with data to support your recommendations
- Coach managers and lead the People Management Group
- Own the remuneration framework and salary review process
- Lead and develop the People & Culture team

People operations and compliance
- Oversee the full employee lifecycle and improve the processes that shape the employee experience




- Run employee surveys and lead action on the results with leaders and managers
- Manage employee relations matters with sound judgement and procedural fairness
- Own people policies and WHS compliance
- Oversee recognition, events and culture initiatives

Hiring and development
- Partner with hiring managers on end-to-end recruitment processes
- Own and develop internal performance and development frameworks

HRIS and change management
- Act as system owner and main administrator of HiBob
- Configure workflows and roll out new features and processes
- Identify and automate manual people processes using HiBob and AI tools
- Lead the people side of our office relocation in 2027

About you

Required experience

- 7+ years in HR or People & Culture, including at least 3 years in a senior generalist or Head of role
- Experience owning an HRIS (preferably HiBob) as main admin
- Experience leading a team
- Experience using people data to make recommendations to a CEO or executive team, and seeing them through to a decision.
- Experience applying Australian employment law in practice and managing WHS obligations

Highly regarded additional skills & experience
- Fintech or financial services experience
- AHRI or similar qualification
- Public speaking and training facilitation skills
- Visa sponsorship coordination experience
- Experience using and implementing new AI tools in your work

How you work
- High emotional intelligence: You read people and situations well and adjust your approach to suit.
- Clear, confident communication:



You communicate well in writing and in person, with everyone from new starters to the co-founders.
- Discretion and fairness: You handle sensitive matters with care and good judgement.
- Trust: You build trust quickly and are comfortable challenging senior leaders when it matters.
- Pace: You thrive in a fast paced setting, make sound decisions and act on feedback.

What we offer

Aside from a competitive salary package, you’ll gain experience with talented peers at a company leading the convergence of tech and financial services. You’ll also get:

- a modern CBD office with snacks, drinks and a welcoming atmosphere, moving to a new space in 2027
- paid parental leave on top of the government scheme for primary and secondary carers
- support for training and professional development
- an Employee Assistance Program providing mental wellbeing resources, coaching and therapy.

Our Values

- We do the right things, always: We lead with transparency and accountability and always do what’s right for our customers.
- We’re never done: We have a bias for action and a hunger for growth.
- There’s no ‘i’ hero: We’re team-first and believe in owning the problem and sharing our success together.
- We innovate courageously: We start with “how” and “why not” and we don’t settle for the status quo.

We are committed to fostering a diverse and inclusive workplace and believe that different perspectives lead to better outcomes. If you're passionate, innovative, and aligned with our values, we're excited to have you on board.

Interested? Please hit the 'Apply Now' button and we look forward to hearing from you.

You will need to have the rights to legally work in Australia, sponsorship options are not available for this role.

No agencies, please.

📌 Head of People & Culture (Sydney)
🏢 Superhero
📍 Sydney