26 Oct
|
Hilton
|
Melbourne
**Job Identification:** 228589 **Job Category:** Housekeeping and Laundry **Job Schedule:** Full time **Salary** 79954 **This position is open to Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.** **About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne's CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces. **What will I be doing** As our Assistant Executive Housekeeper, you'll help lead a high-performing team and ensure every corner of our hotel reflects our high standards and attention to detail our guests expect. This is a hands-on leadership role where you'll inspire your team, drive operational excellence, and contribute to unforgettable guest experiences. Specifically you will: + Lead and motivate a diverse housekeeping team to consistently deliver exceptional cleanliness and service standards. + Support the day-to-day operation of the housekeeping department, ensuring guest rooms and public areas are maintained to our high standards. + Conduct regular quality inspections and drive continuous improvement across the department. + Coordinate daily team briefings, allocate workloads, and support productivity and roster management. + Take ownership of housekeeping inventory and ordering, ensuring our team has the supplies, linen, and amenities needed to deliver an exceptional guest experience every day. + Collaborate with Front Office, Engineering,
and other departments to deliver a seamless guest experience. + Assist with team development, coaching, payroll administration, and labour cost management. **What are we looking for** + Exceptional attention to detail, with a passion for maintaining the highest standards of cleanliness and presentation + A hands-on approach, leading from the front and being actively involved in daily operations + A want to learn your numbers and financial acumen + Exceptional communication skills to confidently liaising with guests and team members to ensure clarity, collaboration and a seamless guest experience + Strong guest focus, with the confidence and professionalism to engage directly with guests and resolve concerns effectively **What will it be like to work for Hilton?** At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Excellent Place to Work Institute in Australia. At Hilton, you can also look forward to receiving: + Competitive salary and bonus structure which rewards high performance. + Worldwide travel discounts at unbelievable rates for you and your friends and family! + 25% off Food & Beverage in the hotels. + Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few + A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
📌 Assistant Executive Housekeeper (Melbourne)
🏢 Hilton
📍 Melbourne