About us

Over the past 25 years, Bluestone has become a trusted leader in Australian lending, known for delivering flexible, innovative, and straightforward solutions that break the mould of traditional lending. At the heart of everything we do is a commitment to support more Australians achieve their dream of homeownership, because we believe everyone deserves the chance to build their future.

We offer our award-winning lending solutions directly to brokers, allowing them to help their clients; from the self-employed, to those with imperfect credit or seeking niche lending needs. It’s this spirit of constant innovation and relentless customer focus that earnt us the title of 2025 Non-Bank of the Year.

Are you ready to join one of Australia’s fastest growing lenders?

The Role

The Operations Support Officer role is responsible for providing administrative support to the Lending and Settlements Teams. This role requires a systematic and detail-oriented individual who can work independently and follow established processes.

Responsibilities

- Provide administrative and operational support across Lending including Underwriting, Commercial, Construction and Settlements functions.
- Assist with collection, verification and management of information required to support lending applications and customer requests.
- Coordinate with internal and external stakeholders, including customers, brokers, builders, valuers,



accountants and other service providers as required.
- Support the preparation of policies and procedure documents.
- Perform data entry and maintain accurate records across relevant systems
- Ensure compliance with privacy, IT and company policies and procedures
- Undertake general administrative duties and other tasks as reasonably required to support the team.

Qualifications

- Experience working in an office environment.
- Highly systematic and detail-oriented with strong organisational skills.
- Reliable and self-motivated, with the ability to manage time effectively and work independently.
- Experience working with confidential information and document handling (desirable).
- Proficiency with Microsoft Excel and Outlook.
- Ability to follow structured procedures with a high level of accuracy.

This is an excellent opportunity to learn and develop your career in the lending space. You'll work closely with lending experts, in an industry-leading organisation. To apply, please submit your resume and a cover letter, that outlines your interest in the role, and why you think you would be a positive fit. Please note that applications without a cover letter will not be considered. (We want to know that you have read the advert and have a genuine interest in working with us!).

The role is office based in Sydney CBD.

📌 Operations Support Officer (Sydney)
🏢 Bluestone Home Loans
📍 Sydney