Queensland Parliament is seeking a customer-focused Service Desk Officer to join our IT Services team. As the first point of contact for ICT support, you will provide Level 1 and Level 2 assistance to Members of Parliament and parliamentary staff across a diverse technology environment.
You will record incidents in ServiceNow, troubleshoot issues, and contribute to service improvements while delivering secure, reliable technology services and transparent guidance to users.
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📌 IT Service Desk Specialist – Level 1 & 2 Support (Brisbane)
🏢 Queensland Government
📍 Brisbane
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