- Lead and manage the Environmental Technician team and Advisors - providing guidance and support while overseeing significant projects including on-site operations, contractor engagement and stakeholder relations
- Undertake waste treatment and provide waste/soil characterisation and assessment by delivering advice, quotes and feedback to the Sales Team. Liaising with employees and customers to recommend best service options
- Maximising contract value by managing all administrative and contract requirements in a timely and accurate manner. Evaluate customer service performance, set preventative strategies to minimise complaints and assist the remediations team in decision-making
- Ensure compliance with NIMS (National Integrated Management system)
requirements and relevant legislation; monitor changes in regulations and standards, ensuring the business unit understands and addresses any impacts accordingly
- Drive business growth and operational effectiveness by implementing business plans, developing cost-saving strategies, managing KPIs and building strong prospect pipelines across Metro Brisbane and sales networks to promote Veolia in the wider community
- Facilitate effective communication and collaboration across the Remediation Services Team and other Veolia divisions, proactively manage issues and concerns and maintain robust relationships with external parties and statutory authorities