The Sales and Contracts Administrator keeps the sales engine running. They support the sales team with administration, data hygiene and coordination, and help drive early-stage deal flow by qualifying leads, preparing drawing packages, booking meetings and moving opportunities smoothly into the pipeline.
Key Responsibilities
- Front-end deal flow: Respond to inbound enquiries, qualify leads and connect the sales team for discovery meetings ensuring proper requirements communication.
- Pipeline support: Create and update leads, contacts and opportunities in the CRM, drawing package support, and keep deal data accurate and current
- Outbound support: Assist with prospecting by coordinating structured and data driven market scans, list building and follow-up campaigns
- Sales documentation: Prepare quotes, proposals, drawing packages, contracts and order forms, and coordinate approvals
- Installation Handover: ensure completed jobs are warrantied, customer satisfaction is conducted, and the site is logged for maintenance contract follow up.
- Reporting: Produce regular pipeline, activity and forecast reports for the team.
- Process improvement:
Identify and fix bottlenecks in the sales process, and maintain templates and playbooks
Skills and Experience
Essential
- 1–3 years in sales administration, sales support or a similar commercial role
- Experience in the building industry
- Solid organisation and attention to detail, with the ability to juggle competing priorities
- Excellent written and verbal communication
- Confident using a CRM (e.g. Salesforce, HubSpot) and Microsoft Office or Google Workspace
Desirable
- Experience in construction or B2B manufacturing
- Able to draft/prepare basic drawings or leverage drafts person for more advanced requirements
- Prior experience as a contracts administrator on the customer side of our business
- Both residential and commercial building experience
- Familiarity with sales engagement or reporting tools
- Exposure to B2B sales cycles
Personal Attributes
- Proactive and takes ownership
- Comfortable working at pace and following up persistently
- Team player who is motivated by helping others win
- Data-minded, with a commitment to accuracy
📌 Sales and Contract Administrator (Sydney)
🏢 Autolift Garage Doors
📍 Sydney
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