Please apply to our link here! Application at DiGiCOR: Assistant Sales Representative – Fill out form

About DiGiCORDiGiCOR is an ISO-accredited multinational ICT company established in 1997. We provide fit-for-purpose ICT infrastructure solutions to a wide range of enterprises and industries, from mainstream servers and storage through to advanced AI, supercomputing and High Performance Computing (HPC) solutions.

We are looking for a motivated and organised Sales Support Representative to join our team in Oakleigh. This position plays an important role in supporting our Sales team and coordinating with customers and internal departments throughout the sales and order process.

Your RoleAs a Sales Support Representative, you will provide day-to-day administrative and operational support to our Sales and Account Management teams.

Key responsibilities include

- Prepare quotations and quotation amendments for Sales Representatives and Account Managers.
- Process sales orders, service orders, service contracts and related documentation accurately and in a timely manner.
- Review, prepare, issue and distribute documents including quotations, proforma invoices, order confirmations, invoices and acceptance documentation.
- Work closely with the Procurement team to monitor orders and provide ETA and EDD updates to customers and the Sales team.
- Process warehouse orders and coordinate with warehouse receiving points.
- Support Sales and Service teams with projects, daily administration, coordination and follow-ups.
- Communicate with customers regarding quotations, orders, deliveries and other sales-related enquiries.
- Work closely with Finance and Accounting regarding customer accounts, invoices, credit limits and other account-related matters.
- Follow up with customers regarding open quotations and outstanding invoices.
- Maintain accurate and up-to-date customer, quotation and order records.
- Use NetSuite and DiGiCOR's internal configurator as part of daily sales administration activities.




- Maintain accurate documentation and electronic filing.
- Provide general administrative support to the Sales team as required.

About YouTo be successful in this role, you will ideally have:
- Previous experience in sales support, sales administration, customer service, order processing or a similar administrative role.
- Strong attention to detail and organisational skills.
- Good written and verbal communication skills.
- Good customer service skills and a professional approach.
- Ability to prioritise and manage multiple tasks.
- Ability to follow up outstanding matters and work to deadlines.
- Good Microsoft Office skills, particularly Outlook, Word and Excel.
- Experience using an ERP or CRM system. NetSuite experience would be an advantage.
- Ability to work effectively with different departments including Sales, Procurement, Finance, Service and Warehouse.
- A willingness to learn about ICT products, solutions and internal business systems.

Previous experience within IT, technology, distribution or a B2B sales environment would be advantageous. What We Offer

- Full time position based at our Oakleigh office.
- A supportive and collaborative working environment.
- Exposure to the ICT industry and enterprise technology solutions.
- Training on DiGiCOR's products, systems and internal processes.
- Opportunity to work across Sales, Procurement, Finance, Service and Operations.
- Opportunities to develop your knowledge and experience in sales operations and account management.

Career ProgressionThis role is a great opportunity to build a career within the ICT industry. As you develop your product knowledge, customer management skills and understanding of DiGiCOR's business, there may be opportunities to progress into areas such as Sales, Account Management or Sales Operations. How to ApplyIf you are organised, proactive, customer-focused and interested in developing your career within the ICT industry, please apply to our link here: Application at DiGiCOR: Assistant Sales Representative – Fill out form

📌 Sales Support Representative (Starting Jan-2027) (Melbourne)
🏢 DiGiCOR
📍 Melbourne