Are you an organised, systems-minded professional who enjoys working with data, improving processes and keeping projects on track? Join the Care Economy Cooperative Research Centre (Care Economy CRC) and support research that aims to improve Australia’s care services.

About Care Economy CRC

The Care Economy CRC brings together more than 50 partners, including care providers, technology companies, research institutions and government agencies, to improve the quality, productivity and outcomes of Australia’s care services.

Through collaboration between research and industry, we develop practical solutions to support a sustainable, connected and person-centred care economy.

About the role

Reporting to the Executive Research Manager, the Research Operations Officer supports the effective management, monitoring and reporting of the CRC’s research portfolio.

You will maintain research systems and project records, track milestones and deliverables, prepare reports, support governance requirements and identify opportunities to improve processes. You will work closely with researchers and internal stakeholders to ensure accurate, timely information supports effective decision-making.

Key responsibilities

Administer research management systems and maintain accurate project records, milestones and deliverables.

Collect, validate and consolidate project data on progress, risks, impacts and finances.

Prepare portfolio reports, dashboards and management information.

Follow up outstanding updates, resolve data discrepancies and escalate issues.

Maintain research documentation and support governance, compliance and audit activities.





Provide operational support to the Executive Research Manager and contribute to process improvement initiatives.

About you

You are a proactive, detail-oriented professional with strong organisational, analytical and information management skills. You take ownership of your work, manage competing priorities effectively and enjoy improving systems and processes.

Essential experience and capabilities

Experience in research or grant administration, project coordination, research operations or a related role.

Experience with CRM systems, databases or information management platforms.

Strong data management, reporting and record-keeping skills.

Proficiency in Microsoft Office, particularly Excel.

Excellent organisational skills, attention to detail and time management.

Clear written and verbal communication skills.

Ability to work independently and collaboratively, exercise sound judgement and meet deadlines.

Experience with Turnkey, Salesforce or similar research management systems.

Experience in a CRC, university, research institute or government agency.

Experience maintaining governance records or compliance documentation.

Experience with Power BI or similar reporting and data visualisation tools.

What we offer

In addition to a competitive base salary, eligible employees can access not-for-profit salary packaging perks, potentially increasing take-home pay through eligible living expenses and meal entertainment arrangements, subject to applicable limits.

Hybrid working arrangement, requiring 2-3 days a week (flexible) at our offices on the La Trobe University Bundoora Campus.

Care Economy CRC welcomes applicants from diverse backgrounds and is committed to a collaborative and inclusive workplace.

📌 Research Operations Officer (Melbourne)
🏢 Care Economy CRC
📍 Melbourne