Symbio, part of the Aussie Broadband Group, is revolutionising global communications. Our platform delivers the full communications stack, from carrier infrastructure to enterprise collaboration solutions, across multiple Asia-Pacific markets. Our goal is to be the telco people love – our customers, team members, shareholders, and partners.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don'tbe ordinary, be awesome | Think BIG | Nobullsh*t | Be good to people | Have fun

Are you graduating in 2026 or have you recently completed a degree in Information Technology, Computer Science, Cyber Security, Telecommunications, or a related discipline? Are you ready to launch your career in a role that combines technical expertise, customer engagement and real-world problem-solving?

We are looking for an enthusiastic, curious and driven Graduate Customer Solutions Engineer to join our team commencing 9 February 2027. This is an exciting prospect to gain hands‑on experience, receive dedicated mentoring and work on customer solutions that make a genuine impact from day one.

This role is based in Melbourne, with a hybrid work model that combines office and remote working.

About Us

Symbio, part of the Aussie Broadband Group, is revolutionising global communications. Our platform delivers the full communications stack, from carrier infrastructure to enterprise collaboration solutions, across multiple Asia-Pacific markets. Our goal is to be the telco people love – our customers, team members,



shareholders, and partners.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don'tbe ordinary, be awesome | Think BIG | Nobullsh*t | Be good to people | Have fun

Are you graduating in 2026 or have you recently completed a degree in Information Technology, Computer Science, Cyber Security, Telecommunications, or a related discipline? Are you ready to launch your career in a role that combines technical expertise, customer engagement and real-world problem-solving?

We are looking for an enthusiastic, curious and driven Graduate Customer Solutions Engineer to join our team commencing 9 February 2027. This is an exciting opportunity to gain hands‑on experience, receive dedicated mentoring and work on customer solutions that make a genuine impact from day one.

This role is based in Melbourne, with a hybrid work model that combines office and remote working.

What you’ll be doing

- Partner with our Senior Customer Solutions Engineers and Provisioning team to design and deliver tailored telecommunications and networking solutions.




- Learn how enterprise‑grade technologies come together, including NBN, fibre, CPE, VoIP, number porting, data centre services, security and IP networking.
- Work directly with customers to understand their business and technical requirements and support the delivery of solutions that make a genuine difference.
- Contribute to solution design activities, product evaluations and technical research while developing your consulting skills.
- Support customer implementations, hypercare and handover activities to ensure a seamless customer experience.
- Develop your troubleshooting, analytical and problem‑solving capabilities while working alongside experienced industry professionals.
- Explore emerging technologies such as artificial intelligence (AI), automation and cloud technologies and their application within telecommunications.
- Follow a structured development pathway with mentoring, professional development opportunities and clear milestones designed to accelerate your growth.
- Participate in graduate program workshops, networking opportunities and development sessions alongside other graduates across the business.

What we're looking for

- A degree in Information Technology, Computer Science, Cyber Security, Telecommunications, or a related discipline completed within the last two years.
- While not essential, previous exposure to networking, telecommunications, cloud technologies or cyber security through internships, university projects, or work experience will be highly valued.
- Strong analytical and problem‑solving skills.
- Excellent communication skills and the ability to engage with both technical and non‑technical st

📌 Graduate Customer Solutions Engineer (Melbourne)
🏢 Symbio
📍 Melbourne