Integrated Hospital Discharge Administrator | Liverpool University Hospitals NHS Foundation Trust

Company:

Company: Liverpool University Hospitals NHS Foundation Trust

The post holder will work as an Administrator within the Hospital Discharge Team at the UHLG Royal Liverpool site, providing essential administrative support to the multidisciplinary team in facilitating safe and timely discharge from hospital.

As an integral member of the team, the post holder will support the coordination of patients through the discharge process, helping to ensure effective communication between ward teams, discharge services, community providers, Local Authorities and other system partners.

The role will support aHome First and Discharge to Assess approach, helping patients to move from hospital to the most appropriate community setting or service as soon as they are ready to leave hospital.

Working closely with Complex Discharge Nurses, ward-based teams, therapists, social care colleagues and external partners, the post holder will assist with the coordination and monitoring of discharge arrangements, ensuring information is communicated effectively and appropriate actions are progressed.

The Administrator will provide effective administrative support to the Hospital Discharge Team, maintain accurate records and support the coordination of referrals and discharge activity, escalating issues to senior members of the team where appropriate.

- Act as a key point of contact for the Hospital Discharge Team, liaising with ward teams, patients, families, community services, Local Authorities and system partners.
- Support the coordination and progression of discharge arrangements, escalating delays, concerns or barriers appropriately.




- Facilitate effective communication between multidisciplinary teams and partner organisations to support secure and timely transfers of care.
- Manage telephone, electronic and face-to-face enquiries professionally and sensitively, ensuring information and messages are communicated appropriately.
- Maintain accurate and timely patient and service records in line with organisational requirements.
- Support the receipt, coordination and administration of referrals to the Hospital Discharge Team.
- Organise and prioritise workload effectively, responding flexibly to changing service demands.
- Work within the boundaries of the administrative role, seeking advice or escalating to clinical or senior colleagues when required.
- Support service and quality improvement activities, including audits, data collection and monitoring.
- Provide general administrative support, including correspondence, documentation, meetings and management of supplies and resources.
- Maintain and develop knowledge and skills relevant to the role through continued learning and development.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust.



The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit theircareers page.

The post holder will provide comprehensive administrative support to the Hospital Discharge Team at the UHLG Royal Liverpool site, working as an integral member of the wider multidisciplinary discharge service.

The post holder will support the effective coordination of patient discharges, ensuring that administrative processes are completed accurately and in a timely manner. The role will involve regular communication with ward-based teams, Complex Discharge Nurses, therapy teams, social care colleagues, community serv

📌 Integrated Hospital Discharge Administrator | Liverpool University Hospitals NHS Foundation Trust
🏢 Liverpool University Hospitals NHS Foundation Trust
📍 Liverpool