Harvey Norman is seeking an experienced IT Service Management skilled to coordinate major incidents from onsite at the Sydney office. You will lead incident bridges, coordinate across infrastructure and vendor teams, and drive continual service improvement across the technology environment.
You will manage communications to executives, support ServiceNow administration, and contribute to problem management while working within a busy ITSM team.
📌 IT Incident Manager — Major Incidents (Sydney)
🏢 Harvey Norman
📍 Sydney
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