SBS Technology, the engine room of SBS, is seeking a Service Desk Analyst to deliver customer service excellence and maintain SBS’s IT setting. The role involves frontline IT support for both PC and Mac, with a rotating roster covering 8am–8pm on weekdays and on-call outside hours in Sydney.
You’ll join a close-knit team, handle incidents efficiently, and contribute to KPI targets while utilizing ITSM processes and potential ITIL practices.
📌 Service Desk Analyst — 24/7 IT Support Pro (Sydney)
🏢 SBS Technology
📍 Sydney
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