The City of Parramatta in Current South Wales is seeking a Customer Contact Centre Officer to improve service delivery and respond to inquiries in a timely, professional manner. This permanent full-time role is based in Parramatta with hybrid working options.
You will work as a member of the Customer Contact Centre Team, handling enquiries across channels, developing knowledge to resolve 80% of contacts without escalation, and using council systems to transact for customers.
📌 Hybrid Customer Experience Specialist (Parramatta)
🏢 City Of Parramatta
📍 Parramatta
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.