911 DISPATCHER TRAINEE - PUBLIC SAFETY TELECOMMUNICATOR

Emergency Communications 911

Full-Time

Job Description

9-1-1 DISPATCHER TRAINEE - PUBLIC SAFETY TELECOMMUNICATOR

Salary Grade: 8

Starting Salary: $22.76/hour

Shift Available: Shift Varies Full – Time (Non-Exempt) Every other weekend off schedule

Union: NO

Office Hours: 24 - hour facility

Summary of Job Functions:

- Receives 9-1-1 emergency calls, evaluates the circumstances, and provides appropriate responses.
- Provides pre-arrival instructions to 9-1-1 callers and dispatches emergency services.
- Coordinates responses of emergency services.
- Provides support and resources to field outlets.
- Provides radio communication for Police, Fire, and EMS units.
- Pages on-call personnel for County/municipal agencies when needed.
- Maintains confidential files and procedure records for the department.
- Operates computer and technical equipment and provides basic equipment maintenance.
- Interacts with general public, department, and emergency services.
- Processes criminal history and record checks for Police.
- Processes various forms,



reports and other department paperwork as required.
- Performs other job-related duties as required.

Minimum Training and Experience:

High school diploma or equivalent required. Additional training in computers, emergency services, and/or prior dispatch training is desirable. Ability to obtain State and APCO Basic and EMD Certification. Clean criminal history with ability to pass fingerprint based criminal history background check to allow for access to State and Federal criminal systems. Preferred but not required, one to two (1-2) years' experience in communications, emergency services, or other fast paced, computerized customer service-related field. Emergency Medical Technician certification and CPR certification preferred.

In-House training is provided to employees.

For more information contact HR at (phone hidden) or [email protected].

Centre County Government is an Equal Chance Employer.

📌 911 DISPATCHER TRAINEE (Melbourne)
🏢 Pdssoftware
📍 Melbourne