Remote Complaints Analyst III Customer Experience (Melbourne)

Remote Complaints Analyst III Customer Experience (Melbourne)

26 Oct
|
Y-AXIS
|
Melbourne

26 Oct

Y-AXIS

Melbourne

Coinbase is seeking a Complaints Analyst III to join the Global Complaints team. You will investigate and resolve consumer, regulatory, and litigation support complaints across intake to resolution, delivering fair outcomes for customers.

You will maintain case records in Salesforce, escalate complex cases, and support process improvements while meeting SLA targets and quality standards, working with cross-functional teams.

📌 Remote Complaints Analyst III Customer Experience (Melbourne)
🏢 Y-AXIS
📍 Melbourne

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