Nib Health Funds Limited is seeking a Customer Support Specialist (First Line) based in Sydney to support a global client network. You will diagnose and resolve queries, escalate when needed, and maintain thorough records.
The role operates UK daytime content hours from Sydney, bridging time zones between teams. You will work overnight shifts, with two patterns, and will collaborate with a UK-based team to ensure rapid, accurate resolutions and high customer satisfaction.
📌 Overnight UK Support Specialist — 24/7 Global Desk (Sydney)
🏢 nib health funds
📍 Sydney
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