About the role

This is the main on-site role, responsible for running the facility day to day.

Key responsibilities

- Renting units: giving tours, explaining unit sizes and pricing, and processing rental agreements

- Handling payments, billing, and collecting overdue accounts

- Managing delinquent units, including sending notices and arranging lien sales or auctions where the law allows

- Keeping the property clean, secure, and well maintained

- Monitoring security systems, gates, and cameras

- Marketing the facility and responding to phone and online enquiries

- Reporting occupancy, revenue, and expenses to ownership or head office

- Supervising assistant managers or casual staff

- Greeting customers and answering questions

- Processing payments and updating the management software

About you

- Customer service and sales skills

- Basic computer skills (storage management software is usually taught on the job)

- Cash handling and record keeping

- Reliability and attention to security

- Ability to lift moderate weight and be on your feet for parts of the day

- A driver's licence, often preferred

- Previous retail, hospitality, or property experience is helpful but not always required

📌 Self Storage Manager (Parramatta)
🏢 Campbelltown Storage
📍 Parramatta