Service Administrator

A great opportunity for an organised administrator who enjoys keeping things running smoothly.

We are looking for a capable and proactive administrator to support the day-to-day operations of a busy service team.

This is a diverse role suited to someone who is highly organised, comfortable managing competing priorities and takes pride in keeping information accurate, jobs on track and customers informed.

You may already be working in administration, customer service or office support and be looking for a role with more variety and responsibility. Previous experience in a technical service workplace would be helpful, but it is not essential. Strong administration skills, a practical approach and the ability to stay on top of the details are what matter most.

What you will be doing

- Manage incoming service requests and enter job details into the company's systems.
- Maintain schedules and organise service visits to ensure work is completed on time.
- Keep track of outstanding jobs and follow up with technicians and other team members on progress.
- Communicate with customers regarding service bookings, job progress and completion.




- Maintain preventative maintenance schedules and records for ongoing customer contracts.
- Ensure work orders, service documentation and compliance records are accurate and up to date.
- Assist with job costing, invoicing and reporting.
- Liaise with technicians, suppliers, subcontractors and other internal departments.
- Help resolve scheduling issues and keep daily work flowing efficiently.
- Provide general administrative support to the service team as required.

What we are looking for

- Previous experience in administration, office support or customer service.
- Excellent organisational skills and attention to detail.
- The ability to manage multiple tasks and keep track of outstanding work.
- Clear and professional communication skills.
- Confidence using Microsoft Office and learning new computer systems.
- A proactive approach to problem-solving and following things through.
- The ability to work well with others while managing your own workload.

Experience in scheduling and service and maintenance administration roles will be highly regarded

📌 Service Administrator (Wangara)
🏢 Skillpool Talent Solutions
📍 Wangara