Job Description

- $102k + 12% Superannuation
- Permanent Full Time
- Performing Arts Centre in Melbourne’s East

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our organisation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity
- Long Term Financial Sustainability

The Round, located in Nunawading is an innovative, versatile and inspiring cultural venue set in an expansive parkland setting. The facility offers large-scale theatrical performances and intimate shows across two theatres, festivals in the natural amphitheatre, classes in purpose-built spaces and function spaces for events.

The role

The Team Leader Functions Business will ensure the delivery of a high performing functions business at The Round. This role will establish growth plans to secure new business, implement marketing campaigns and ensure repeat visitation from existing client base. Working with Head Chef, this role will adjust menus and packages to best serve a range of clientele and their budget requirements.

This role establishes effective working procedures and ensures a safe work environment for the team to produce a positive end to end experience for clients and guests.



This role drives the team in its commitment to providing an exceptional customer experience.

About you

- Demonstrated commercial acumen and experience developing and implementing business growth strategies that increase function bookings, revenue, customer retention and satisfaction
- Demonstrated experience managing the end-to-end delivery of functions, events, marketing catering and hospitality services in a high-volume venue environment
- Proven ability to manage a team, build a positive workplace culture and deliver consistently high standards of customer service
- Demonstrated financial management capability, including budget preparation and monitoring, revenue and expenditure management, cost-of-goods analysis, forecasting and performance reporting
- Strong operational planning, problem-solving and resource management skills, with the ability to coordinate staff, contractors, suppliers

In return, we will offer

The ability to make a difference

Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

Great working conditions

– a professional workplace,



friendly and supportive teams and a flexibility program that promotes employee work life balance.

An extensive Health and Wellbeing offering

– Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

Career opportunities

– engaging work and the opportunity to apply your skills and experience.

Reward & Recognition

– extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

Further Information

Further information is available from Tim Blundell on 9262 7621.

Whitehorse City Council is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all.

Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.

About Us

The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham,

📌 Team Leader Functions Business (Melbourne)
🏢 Whitehorse City Council
📍 Melbourne