Join an industry-leading provider in youth mental health and make a difference to the lives of young people

headspace Castle Hill & Parramatta have an exciting role for an Intake Worker to join the team

About the position:

Closed-term part-time until 30 June 2027 (45.6 hours/fortnight)

Working 1 day per week in Castle Hill and 2 days in Parramatta

Working days betweenMonday and Friday

Attractive remuneration package from + Super + Tax-Free Perks

About the Opportunity

The Intake Worker is a key point of contact for young people aged 12–25 who contact or are referred toheadspace. The role engages young people and their families or carers, screens and assesses presenting needs and risks, determines suitability for headspace services, coordinates referrals and alternative care pathways, and provides brief assessments or interventions within the role’s scope of practice.

As a key point of contact, the Intake Worker assesses each young person’s needs, undertakes complex risk assessments within their competence and scope of practice, develops and implements appropriate risk-management actions, and promptly escalates matters requiring senior clinical oversight.

The Intake Worker works collaboratively with the multidisciplinary headspace team and external service partners to provide coordinated, youth-friendly care. The role performs its responsibilities in accordance with theheadspaceservice model, Flourish Australia policies and procedures, relevant clinical governance requirements, and lawful and reasonable directions from the Clinical and Operations Manager or delegate.

For more information including full list of duties of the Intake Worker role,



please read the Position Description .

About headspace and Flourish Australia

One in four young people have experienced a mental health issue in the past 12 months – a higher prevalence than all other age groups.headspaceprovidesearly intervention mental health services to young peoplewho present with mental health issues, along with assistance in promoting young peoples’ wellbeing.This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.More information aboutheadspacecan be found at: www.headspace.org.au

Flourish Australiahas a long and proud history of providing recovery-oriented mental health servicesin Australia. We offer a range of services to meet the different needs of those with a lived experience of a mental health issue.This includeshelp withfinding a home that is safe and secure, assistance with training and getting a job, or encouragement to develop friendships and learn new things. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are opento all suitably qualified applicants.



We have a strong commitment to participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

The Benefits

- Attractive remuneration
- Generous leave provisions including 17.5% annual leave loading + 2 additional days of Personal Leave + Christmas/New Years Gratis Day + 10 weeks paid primary carer parental leave
- Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefitssuch as meals and holiday accommodation
- Family-friendly andflexible working conditions
- Employee Assistance Programfor confidential wellbeing support
- Regularsupervision, ongoing 1:1mentoring, strongteam supportand acomprehensive inductionprogram
- Opportunities forprofessional development and trainingsuch asMental Health First Aid and ASIST
- Workplace Community Groupssuch as ourRainbow Networkfor LGBTQ+ staff members & allies andYarnUpfor Aboriginal and Torres Strait Islander staff members
- Personalfleet pricing discounts with our preferred automotive supplier
- Employee discountsat 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Selection Criteria

- Tertiary qualifications in Psychology, Social Work, Nursing, Occupational Therapy or other allied health discipline recognized by the tertiary mental health services sector.
- Current or provisional registration, membership or elig

📌 headspace Intake Worker (Sydney)
🏢 Flourish Australia
📍 Sydney