For 37 consecutive years, we’ve been Australia’s leading truck brand, built on a foundation of reliability, innovation, and a workplace culture that consistently ranks among the best for employee engagement. Our leadership in the market is backed by decades of experience, a strong national network, and exceptional service support. Our product range spans light to heavy duty trucks, featuring advanced engine technology and comprehensive safety systems. We proudly market, distribute, and support Isuzu Trucks and Isuzu Power Solutions across Australia.

About The Role

We have an exciting opportunity for an experienced National Aftersales Training Manager to join our Aftersales team, based at our head office in Truganina.

Reporting to the Head of Aftersales Operations, you will lead the development and delivery of technical and operational training programs across Isuzu's national truck and Isuzu Power Solutions dealer networks, Authorised Service and Parts Outlets and fleet customers. This is a key leadership role responsible for building technical capability, strengthening dealer performance and ensuring our training programs continue to meet the evolving needs of the business and our customers. Leading a team of training and development specialists, you will oversee our National Training Centre, drive continuous improvement in learning programs and play an important role in developing the technical expertise of Isuzu's dealer network.

Develop and implement national Aftersales training strategies and annual training plans aligned with Isuzu's business priorities and future capability requirements.

Lead the design, development and delivery of high quality instructor led and digital training programs covering technical skills, service operations,



parts and aftersales business management.

Manage and develop a team of trainers and learning specialists, building a high-performing and collaborative training function.

Oversee the ongoing effectiveness of Isuzu's Learning Management System (LMS), ensuring training is accessible, engaging and supported by meaningful reporting.

Lead the Isuzu Truck Technicians Guild program, promoting technical excellence, professional development and engagement across the dealer network.

Coordinate the national selection process and preparation of Australian representatives for the Isuzu World Technical Competition (I-1 Grand Prix) in Japan.

Oversee the operation of Isuzu's National Training Centre, ensuring facilities, equipment and resources support effective and safe training delivery.

Manage training budgets, expenditure and associated dealer and fleet billing activities.

Work closely with internal stakeholders, dealers, fleet customers, suppliers and Isuzu Motors Limited in Japan to identify training needs and opportunities for improvement.

Monitor emerging automotive technologies, industry developments and training methodologies to ensure Isuzu's programs remain relevant and effective.

About You

You will be an experienced technical training professional and capable people leader who understands the importance of developing technical expertise and delivering practical,



high-quality learning outcomes. With a strong automotive technical background, you bring the ability to balance strategic training priorities with the day to day management of a national training function.

Ideally, you'll bring:

Demonstrated experience leading technical training programs within the automotive, heavy vehicle or a related industry.

A Certificate IV in Training and Assessment or another relevant educational qualification.

Strong knowledge of automotive technology, including electrical and electronic systems, technical diagnostics and dealership workshop practices.

Experience developing and delivering technical training across different learning environments, including face-to-face and digital platforms.

Proven people leadership capability, with experience coaching, developing and managing training teams.

Robust planning, organisational and stakeholder management skills, ideally gained within a national or geographically dispersed business.

Experience managing budgets, resources and operational priorities.

The ability to build effective relationships with dealers, technical specialists, suppliers and internal stakeholders.

Why join Isuzu?

At Isuzu Australia, we don’t just lead the market, we lead with people. Joining Isuzu means becoming part of a globally recognised brand that is also Australia’s market leader. This is your opportunity to contribute to something bigger.

Market Leading Remuneration

Enjoy a competitive salary and generous financial benefits designed to recognise your contribution.

Wellbeing and Flexibility

Benefit from a hybrid work model, additional leave days, volunteer opportunities, and health

📌 National Technical Training Manager (Melbourne)
🏢 Isuzu Australia
📍 Melbourne