Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.

Our people are the backbone of our organisation and supporting their wellbeing and career development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.

Don’t just walk past homelessness. Join the solution.

Our permanent and fixed-term employee benefits include:

- Contributing to useful and rewarding work and giving something back to the community
- Wellbeing days, ceremonial leave, carers leave and study leave
- Flexible working arrangements
- Purchased leave
- 17.5% leave loading
- 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
- Training and career growth opportunities across Launch Housing
- A portion of your income can be tax-free by salary packaging your personal expenses
- Additional tax-free salary packaging on dining and accommodation expenses
- Positive, supportive and progressive work environment

About the opportunity:





The Maintenance Officer plays an important role in keeping Launch Housing properties safe, compliant and well maintained for the people who live in them. Working as part of the Assets team and closely with Housing Solutions colleagues, this role coordinates maintenance activity across Launch Housing’s residential property portfolio, including long-term housing, rooming houses and transitional housing.

While this vacancy has a particular focus on vacant maintenance, Maintenance Officers may work across responsive, cyclical and vacant maintenance functions to support operational needs and build broad capability across the property portfolio. This includes assessing maintenance requests, coordinating trades and contractors, preparing scopes of work, monitoring quality and compliance, and keeping accurate records of works, costs and outcomes.

The role suits someone who is practical, organised and service-focused, with solid communication skills and the ability to work collaboratively with colleagues, contractors and stakeholders to deliver timely, high-quality maintenance outcomes aligned with Launch Housing’s values and mission to end homelessness.

Permanent full-time role (76 hours per fortnight) based at Collingwood.

What you’ll be doing:

- Coordinating and delivering day-to-day maintenance activities across Launch Housing’s residential property portfolio,



including long-term housing, rooming houses and transitional housing.
- Responding to maintenance requests by assessing urgency, safety and tenant impact, and arranging timely repairs in line with Launch Housing property standards.
- Coordinating trades and contractors to complete works safely, professionally, within agreed timeframes and to required quality and compliance standards.
- Inspecting vacated properties and preparing scopes of work that identify repairs, cleaning and upgrades required to make properties ready for re-letting.
- Supporting routine, preventative and cyclical maintenance activities, including property inspections, safety checks, servicing and compliance-related works.
- Keeping accurate records of maintenance activities, completed works, certificates, reports, costs and invoices in relevant systems.
- Working closely with the Assets, Tenancy and broader Housing Solutions teams to keep properties safe, compliant and maintained to a high standard.
- Monitoring work orders, budgets and contractor performance to support value for money and consistent service delivery.
- Communicating clearly with colleagues, site teams, contractors and other stakeholders about repair progress, scheduled works and any tenant impacts.

What we’re looking for (key selection criteria):

- Demonstrated experience in a hands‑on maintenance position or similar.
- Demonstrated experience in property administration setup and ability to organise information systematically and logically.
- Sound computer skills.
- Strong administrative and time keeping skills.
- Ability to work within a team and also independently.

📌 Maintenance Officer (Melbourne)
🏢 Launch Housing
📍 Melbourne