online customer service and despatch assistant

Fella Hamilton and iconic Australian ladies fashion chain are looking for a reliable and motivated individual to join our team in a casual Online & Despatch role. If you enjoy a fast-paced workplace and take pride in accuracy and efficiency, this could be a great fit.

About the Role:

You’ll play a key part in our day-to-day operations, helping process online orders and ensuring they are picked, packed, and dispatched correctly and on time.

Key Responsibilities:

- Picking and packing online orders with care and attention to detail
- Preparing parcels for shipment and coordinating dispatch
- Updating order statuses and basic data entry
- Assisting with stock organisation and inventory checks
- Maintaining a clean and organised workspace

What We’re Looking For:





- Strong attention to detail and time management skills
- Ability to work both independently and as part of a team
- Basic computer skills
- A positive attitude and willingness to learn

Availability Requirements:

- Must be available to work Tuesdays and Thursdays (essential)
- Must have flexible availability to cover additional shifts as required

Desirable (but not essential):

- Previous experience in warehousing, retail, or despatch
- Familiarity with online order systems

What We Offer:

- Flexible casual hours
- Supportive team environment
- On-the-job training

If you’re dependable, adaptable, and ready to jump in, we’d love to hear from you.

📌 online customer service and despatch assistant (Melbourne)
🏢 Fella Hamilton
📍 Melbourne