O’Shea Trades is seeking an experienced Customer Service Representative to join our busy Melbourne team in Hawthorn East. You’ll handle inbound calls, convert enquiries to bookings and ensure a professional customer experience from the first phone touch.
Ideal candidates will have proven contact centre experience, solid communication skills and a proactive approach to follow-ups. This full-time role offers growth within a family-owned multi-trade business, with ongoing training and development.